Privacy Policy

Last updated: June 2026

Your memories are personal and precious. We take your privacy seriously and do not sell your data or use it for advertising.

1. Information We Collect

When you use This Means To Me, we collect:

2. How We Use Your Information

We use your information to:

3. How We Store Your Data

Your memories are stored securely using Amazon Web Services (AWS) in the Asia Pacific (Sydney) region. We use secure storage and encrypted connections to help protect your information. Access to your memories is controlled through your account, trusted person invitations, or recipient invite links you choose to create.

4. Trusted People

When you add a trusted person, they receive an invitation by email or text message. After access is approved, they can view your memories through their private portal. You can remove a trusted person at any time. Cancelling an invitation stops that invite, and removing a trusted person removes their access until you send a new invitation.

5. Sharing Memories

When you share a memory, a unique invite link is generated for the recipient email address. The recipient must sign in with that email before they can view the memory. You can turn shared links off from the app. Shared memory links are time-limited unless access is otherwise restricted or revoked earlier.

6. Content Safety

Sexual, exploitative, abusive or illegal content involving children is not allowed on This Means To Me. People can report safety concerns from shared pages, trusted person portals, the app, or by emailing safety@thismeanstome.com.

We review safety reports and may restrict access while we investigate. We may preserve relevant information and share it with authorities where required by law or needed to protect safety.

Authorised administrators may review reported memories, files, images, audio recordings, transcripts and related metadata when reasonably necessary to investigate safety reports, abuse, legal compliance or policy violations.

7. Data Retention

8. Third Party Services

We use the following trusted third-party services:

9. Your Rights

You have the right to:

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@thismeanstome.com. For safety concerns, email safety@thismeanstome.com.